Privacy Policy

01 Information We Collect

We collect the following categories of personal information:

1.1 Information You Provide Directly

• Contact Information: Name, phone number, email address, and postal address when you fill out our contact form or place an order.
• Order Information: Details about the seeds or agricultural products you purchase, including quantity, delivery address, and payment details.
• Communication Data: Messages, queries, and feedback you send us via our website contact form, email, or WhatsApp.

1.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on the website, browser type, device type, and IP address.
• Cookies and Tracking Technologies: We use cookies to improve your browsing experience, analyze traffic, and remember your preferences. See Section 7 for more details.

1.3 Information from Third Parties

• Information from Meta (Facebook/Instagram) platforms when you interact with our business page or advertisements.
• Analytics data from Google Analytics or similar tools.

02 How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your product orders and deliver seeds to your address.
• To communicate with you about your orders, inquiries, and customer support requests.
• To send you promotional messages, agricultural tips, offers, and updates via WhatsApp, SMS, or email — only with your consent.
• To improve our website, products, and customer experience based on usage patterns.
• To comply with legal obligations under Indian law, including the Information Technology Act, 2000 and applicable rules.
• To prevent fraud, misuse, and unauthorized access to our systems.
• To run targeted advertisements on Meta platforms (Facebook and Instagram) based on your interaction with our website or ads.

03 WhatsApp & Meta Communication Consent

04 Sharing of Your Information

We do not sell or rent your personal information. We may share your data with:

• Delivery Partners: Courier and logistics companies to fulfill and deliver your orders.
• Payment Processors: Secure payment gateway providers to process transactions.
• Technology Partners: Website hosting providers, analytics platforms, and marketing tools that support our business operations.
• Meta Platforms Inc.: For advertising and audience insights, as described in Section 3.
• Legal Authorities: Government bodies, courts, or law enforcement agencies when required by law or to protect our legal rights.

All third parties we share data with are required to handle your information securely and only for the stated purposes.

05 Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by applicable Indian laws:

• Order and transaction data: 7 years (as required for tax and accounting compliance).
• Contact form submissions: 2 years from the date of submission.
• Marketing communication preferences: Until you withdraw your consent.
• Website usage data: 26 months (standard analytics retention period).

After the retention period expires, we securely delete or anonymize your data.

06 Your Rights

Under applicable Indian data protection laws and best practices, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to our legal retention obligations.
• Withdraw Consent: Withdraw consent for marketing communications at any time.
• Grievance Redressal: Lodge a complaint with us regarding how your data is handled.

To exercise any of these rights, contact us at sadeesh77@gmail.com or call +91-90037 24792. We will respond within 30 days.

07 Cookies Policy

Our website uses cookies — small text files stored on your device — to:

• Remember your preferences and improve your experience.
• Analyze website traffic and usage patterns (via Google Analytics).
• Enable Meta Pixel to track ad conversions and build custom audiences.

You can control cookie settings through your browser. Disabling cookies may affect certain website features. Most browsers allow you to refuse cookies via their settings.

08 Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for data transmitted through our website.
• Secure hosting infrastructure.
• Access controls limiting data access to authorized personnel only.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to using industry best practices.

09 Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child without parental consent, we will promptly delete it.

10 Jurisdiction & Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, and the rules made thereunder. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in Namakkal District, Tamil Nadu, India.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

12 Contact Us